How we handle your data
A short, plain-language summary. Updated 2026.
01 — Who we are
Monza S.A.L. ("Monza", "we", "us") is a Lebanese joint-stock company operating as the authorized dealer for MHERO and VOYAH in Lebanon. Registered office: Building SK1000, Horsh Tabet, Sin El Fil, Beirut, Lebanon.Contact: info@monzasal.com.
02 — What we collect
When you submit our contact form or otherwise reach out, we collect only what you give us — typically your name, phone number, email, and the model you're interested in. We don't collect anything you haven't typed yourself.
With your consent, we use Google Analytics 4 and the Meta Pixel to understand how visitors use the site and to measure our advertising. These tools use first-party identifiers and can distinguish individual users and sessions. Until you accept, analytics run in a limited cookieless mode and the Meta Pixel does not load.
03 — Why we collect it
Only to respond to your inquiry, arrange a showroom visit, deliver your vehicle, and provide ongoing service. We do not sell your information. If you consent to marketing cookies, the Meta Pixel shares website-activity data with Meta for measurement and advertising. We do not otherwise transfer your data outside Lebanon except to the manufacturer (Dongfeng) when required for warranty and recall handling.
04 — How long we keep it
Inquiry data: as long as we are in active conversation, plus 12 months. Ownership records (for delivered vehicles): for the lifetime of the vehicle plus 5 years, as required by warranty and recall obligations.
05 — Cookies
We use essential cookies needed for the site to function (remembering your cookie-consent choice). With your consent, we also use analytics cookies (Google Analytics 4) and marketing cookies (Meta Pixel — a Meta Business Tool used for measurement, audience building, and advertising). You choose in the cookie banner: Google Consent Mode keeps analytics limited until you accept, and the Meta Pixel loads only after you accept. You can withdraw consent at any time by clearing this site's cookies and site data in your browser.
06 — Your rights
You can ask us at any time to: see what data we hold about you, correct anything that's wrong, or delete it (subject to legal obligations on retention). Email info@monzasal.comwith the subject "Data Request".
07 — Updates to this notice
We will update this page if our data practices change. The date above will change with it. Material changes will be flagged on the homepage for 30 days.
This is a plain-language summary intended to be readable. For the formal version of any clause, contact us directly.